• Chris Rowland

    Chris Rowland

    Chief Executive Officer

    Chris Rowland has led Pet Supplies Plus and its team members to record growth since his appointment to Chief Executive Officer in October 2014, and his strategy is a simple one: deliver a dazzling experience, outstanding value and incredible convenience to every neighbor who walks into our stores.


    Chris is a seasoned pet industry veteran, having pawed his way up the corporate ladder at PetSmart from 1996 to 2011 and making a name for himself in retail operation. Starting as a store manager in Toronto, he worked his way up to Vice President, US Operations and, ultimately, President of PetSmart Canada, where he and his turnaround team transformed the struggling retail chain into the largest and most profitable pet specialty retailer in Canada.


    Chris earned his bachelor’s degree from the University of Western Ontario in London, Ontario, Canada. He has a human daughter and son, and two furry children, Tibetan Spaniel, Lillie, and Pekingese, Lexie. Most notably to team members at Pet Supplies Plus, Chris is “Dad” to white umbrella Cockatoo, Phoebe, the company’s attention-loving, sweet-talking “Chief Bird Officer.”

  • Dan McNamara

    Dan McNamara

    Chief Financial Officer

    Dan McNamara joined Pet Supplies Plus in 2019 as our Vice President – Corporate Controller, and was promoted to Chief Financial Officer in February of 2020. As the CFO, Dan oversees all of the finance, accounting, treasury and tax functions at Pet Supplies Plus.


    Prior to joining the company, Dan spent nine years at Domino’s Pizza, where he held multiple positions of increasing responsibility in finance and accounting, most recently as Director – Global Financial Planning & Analysis. Before joining Domino’s he worked in the audit practice of PricewaterhouseCoopers LLP.


    Dan earned his bachelor’s degree in accounting from Clearwater Christian College in Clearwater, Florida, and his Master of Business Administration from the Ross School of Business at the University of Michigan. He is also a licensed CPA in the state of Michigan. Dan and his wife have three children and a West Highland White Terrier named Mulligan.

  • Miles Tedder

    Miles Tedder

    Chief Operating Officer

    Miles Tedder joined Pet Supplies Plus in May of 2013 as Senior Vice President and Chief Supply Chain Officer. Since then, he’s become our Chief Operating Officer, assuming additional responsibility for information technology, eCommerce and legal.


    Before joining PSP, Miles was Senior Vice President of IT and Supply Chain for Anna’s Linens, where he led the transformation of the organization’s supply chain. He also worked at Party City Corp, The Sports Authority, Staples, Lowes and Family Dollar Stores during periods of rapid growth with responsibility for business process re-engineering, change management activities, and business systems implementations.


    Miles earned his bachelor’s degree in business administration and management from Limestone College in Gaffney, South Carolina, and his master’s in business administration from Mercer University, Stetson School of Business and Economics, in Atlanta, Georgia. Miles and his wife have three human children and a Border Terrier fur baby named Pepper.

  • Heidi Char

    Heidi Char

    Senior Vice President - Human Resources

    As Senior Vice President of Human Resources, Heidi Char leads her team in all recruiting, benefits, payroll and people management functions. Together they create the infrastructure that supports and fuels the operation of 200+ corporate stores, motivating 4,000 team members country-wide to make it easier for their neighbors to get better products for their pets.


    Heidi joined Pet Supplies in 2011. Previously, she held positions at Westinghouse Electric, Comerica and The Pepsi Beverage Company, where she served as Human Resource Director for Michigan’s bottling and distribution operations.


    Heidi earned her bachelor’s degree in business at Michigan State University and her Master of Business Administration from the University of Pittsburgh. She and her husband have two sons, a Shih-Tzu named Darby, and a pet turtle.

  • Jeff Suttle

    Jeff Suttle

    Senior Vice President of Merchandising

    Jeff Suttle joined Pet Supplies Plus in September 2011 as our Vice President of Strategy, and after a series of progressive assignments through Supply Chain and Ecommerce, was promoted to the Senior Vice President of Merchandising in February 2020.


    Before joining the PSP pack, Jeff worked for Sears as the Vice President of Pricing. Prior to that, he was the Vice President of Merchandising Services for PetSmart. He also worked for Stop & Shop as Vice President of Pricing and for Shaw’s as Vice President of Buying Strategy.


    Jeff earned his bachelor’s degree in business administration from Fairmont State University in Fairmont, West Virginia. He and his wife are the proud parents of two daughters and three mixed breed dogs, Tank, Lady, and Petey.

  • Nick Russo

    Nick Russo

    Senior Vice President of Franchising and Stores

    As Senior Vice President of Franchising and Stores, Nick oversees Pet Supplies Plus store growth, along with internal operations for the chain. A sales and retail veteran of over 25 years, Nick has spent his last eight years with Pet Supplies Plus, sprinting from District Team Leader to Divisional Vice President and, ultimately, to Senior Vice President of Franchising and Stores. 

    Nick’s fiery determination has accelerated franchise growth with expectations of doubling the number of stores over the next few years. Under Nick’s leadership, Pet Supplies Plus ranked as a Top Growth Franchise by Entrepreneur magazine. 

    Prior to joining Pet Supplies Plus, Nick spent several years in progressive roles at Best Buy, leading teams to unprecedented growth.

    Nick along with his wife and 3 kids, have 4 dogs, Wade, Brooklyn, Stella and Emmie, one bunny, two mini-donkeys, four goats, one mini pig and of course, a partridge in a pear tree.

  • Stan Mac

    Stan Mac

    Senior Vice President - CIO - Information Technology

    Stan Mac joined Pet Supplies Plus in March 2014 as our Vice President of IT Applications with responsibility of leading the transformation of the IT solution portfolio.  He was promoted to Senior Vice President (CIO) of Information Technology in April 2018 and leads the IT Team responsible for technology at Pet Supplies Plus’s stores (corporate and franchise), distribution centers, and Pet Central.

    Before joining Pet Supplies Plus, Stan worked for Carhartt as the Director of Information Systems.  Prior to that, he was Director, Information Technology for Sears Holding Corporation with a focus on Merchandising, Supply Chain, and Logistics systems.  Stan also held a series of progressive roles for Kmart Corporation.

    Stan earned his bachelor’s degree in management and organization development from Spring Arbor University in Spring Arbor, Michigan.  He and his wife have four human daughters and a labradoodle named Lexi.